Albert Einstein emphasized, "The most important human endeavor is the striving for morality in our actions. Our inner balance and even our very existence depend on it."
What are ethics?
Ethics are a set of moral principles that govern a person’s behaviour. It is also a branch of knowledge that deals with moral principles. Both of these are simple textbook definitions. But, is there a difference between the real world and theory? Should there be definitions in the world of dynamic problems of business?
We never have all the answers. But, as we always do, let’s analyze the topic in detail and build towards an agreeable approach. We would love to hear from you in this regard. So, feel free and share your thoughts on what we have to say.
Marcus Aurelius advised, "Waste no more time arguing about what a good man should be. Be one."
Remembered as one of the Five Good Emperors, Marcus Aurelius was a Roman emperor in the 2nd century. He ruled in times of great difficulty including wars and plagues, these words were not meant to be a top-down public sermon but an individual moral code of sorts to help him navigate his difficult reign. He urges himself and by definition, anyone else, who reads the quote toward action based on conviction as opposed to endless discourse. This stems from the school of philosophy called Stoicism, based on telling the truth, being resilient and exercising self-control, and being a person of action.
As a lifelong student of philosophy, these were the codes that Marcus Aurelius believed in, whether it was a period of war or famine. The statement was never published during his lifetime but has far outlived the Roman and several other empires in history. A collection of his personal writings, Meditations is a favourite with many highly successful people, including Jerry Seinfeld, Arnold Schwarzenegger and Bill Clinton. Prominent Indian thinkers like J. Krishnamurti and C. Rajagopalachari also recommended it, with the latter having translated it into Tamil.
In summary, ethics need to be built upon strong foundations of morality and actions instead of mere virtue signalling. Therein lies the issue. Imagine a case where a public servant signs an oath of duty towards his job, to be able to work without fear or favour, but has his hand forced by a political figure. You might have heard of Ashok Khemka, who was a civil servant for over 30 years and got over 50 transfers during his tenure. He might not have risen to the highest offices but will be remembered more fondly for taking a stance when he did.
Taking a stance on matters that don’t align with the powers that be can come at a price. In the world of business, there are innumerable instances when there was widespread corruption and bad practices that have led to the downfalls of many organizations. It often starts small and then the rot extends. Creative accounting, selective reporting, retro and early reporting of sales, and other sleight of hand methods have long been used. How do you cope with such issues if you face them?
Think of this situation like driving on the wrong side of the road, a scenario that cuts down transit time by a few minutes. If you do it repeatedly, the sense of your success is going to create a bunch of imitators. Then, those following the rules are put at a disadvantage. So, eventually, the incentive and benefits of having laws is lost.
Now, assume that there is a CCTV system installed that is capable of electronic challans. While there will still be the initial set of deviants, once the word starts getting out, this is likely to either slow down or stop. In the world of business, this happens, but only partially as potential defaulters are often enchanted by a confirmation bias of perceived success focusing on those who were able to cut corners and ‘make it’ instead of what lies ahead in such cases. Strong corporate governance, its enforcement, and education is necessary to avoid such scenarios.
India faces over 1.5 lac deaths a year due to road accidents. Most of these are avoidable. Almost 70% come from speeding. There is little realisation of the fact that a fully loaded car carrying four-five people is over a tonne in mass. At high speeds, it's a potential speeding tank with no reinforcement. Both parties are at serious risk in case of accidents.
Similarly, businesses are losing out on a lot in funding, revenue, scale and expansion due to lack of ethics, and due diligence. PwC reports suggest that 75% of investors believe compliance to be key as it narrows down the legal and financial risks. Some part of the lack of compliance often stems from trying to hide violations from the organization's actors.
As a business owner, siphoning off money to buy an iPhone or a Kia Seltos might not seem like a big deal today, but it is leaving long term income and wealth on the table. It is also going to affect your employees and others who are stakeholders who have bought into your business. It is tempting, the messaging, to aspire to achieve more for yourself. But, if you fight the temptation long enough, you and your team could achieve things beyond your wildest dreams.
Challenges India faces
There have been many issues in India that have taken place due to ethical violations. With every instance, stronger laws and enforcement have come in. However, the stakeholders need to buy in and take a stand on this far and no further. That is a part of the problem. Those who are the perpetrators of economic crimes and violations often seem to think that they have a Midas touch, till they do not.
From the 1950s Mundhra scam, to Religare and Ranbaxy’s manipulation, and the infamous Satyam scandal, India has seen stock price manipulation, inflating revenues, and fraudulent loan distribution. There were other instances like PNB-Nirav MNodi and ICICI Videocon that eroded trust and reliability from various household names.
Eventually, various enforcement mechanisms were brought into place such as the SEBI and Companies Act of 2013 mandated audit committees, independent directors and auditor rotation every 10 years to curb fraud. The reforms have tried to shift focus from merely compliance to ethical accountability with advisors emerging for shareholder vigilance.
Whistleblower Protection
India's Whistle Blowers Protection Act 2014 shields disclosures on corruption or fund misuse, though enforcement remains weak with optional victim redress. Companies Act Section 177(9) requires listed firms to establish vigil mechanisms against retaliation, vital in cases like Satyam where early tips could have prevented losses. Strong protections foster ethical cultures, as seen in SEBI-mandated policies promoting transparency over fear of reprisal.
It is important to have whistleblowers with the courage to swim against the tide. We need a set of strong institutions that need to be built on consensus and need to ensure presenting the evidence in a fair and unbiased manner while also ensuring the ones speaking out have a security blanket.
Two of the biggest corporate scandals, Enron and Worldcom, both broke to the general public due to internal whistleblowers and investigative journalists. The stronger institutions in America enable speaking out against the system. In countries like India, the power brokers hold too much clout. If we need to progress, we need a system built on transparency, fundamentals and answerability, otherwise we cannot expect individuals to stand their ground for the common good.
In sport, there is a lot of mention of ‘Spirit of the game’. While no one can articulate it comprehensively, it seems to entice discussions whenever there is any situation that stirs the pot. The world of business also works similarly. We need to understand that corrupt practices selectively implemented for one will someday lead to damage for everyone else. Sweden brought in corruption charges against a Member of Parliament for a packet of Toblerone chocolates! In principle, that is the level of transparency that should be aspirational. Unlike sport, where the spirit of the game has always been an arbitrary construct, businesses require some standards in financial reporting which keep on changing and evolving with time.
ESG
ESG–Environmental, Social and Governance frameworks integrate sustainability into business strategy, gaining rapid traction in India as a part of the global investor demands. It is a fast-growing market with a CAGR of over 23% and expected to reach 4 billion by 2030 due to pushes from SEBI. This has been backed by underlying initiatives from SEBI. There is merit in turning these initiatives from merely compliance based to strategy and educating on enforcement.
The Triple Bottom Line of People, Planet, Profits
Its a new outlook to viewing businesses and the notions of success and failure. Social equity, environmental accountability and sustainable growth can co-exist together. However, the challenges are complex as India needs to balance rapid industrialization, profit primacy and investor expectations.
It is a must to ensure fair labour with fair community upliftment and inclusivity. India’s society is spread across a divergent wage gap and informal employment. There are remarakble initiatives like Tata group’s nudge towards education and ITC’s e-Choupal to empower market access for farmers. As a part of the CSR, numerous companies are coming on board to advance this cause.
There are several Green practices that have come in due to the Planet sustainability imperative. There is a thrust towards renewables and carbon neutrality, Unilever is looking to reduce water usage via sustainability. Triple Bottom Line is an honest attempt to work toward genuine planetary care instead of greenwashing.
Profits and long-term viability
Profits mean inclusivity in economic growth. That, the rewards of good economics must be shared with individuals and communities who are participating in the process. However, short-termism tempts cutting-corners. This is where a strong ethical foundation and adherence to it can do wonders.
India’s juxtaposition and ethical conundrum
As a heavily MSME based economic system, the costs of adoption, education, implementation and deployment are an obstacle for India. The system needs to be fair to the weaker participants, and ensure compliance and knowledge transfer from the larger participants. This is an ethical practice that needs to be legally enforced, only then will it be able to reach the last set of participants.
India’s startup ecosystem make ethics to be more than a compliance check box. Adherence would ensure better talent, capital, loyalty and market sentiment. It has to be guarded by regulators, investors and participants that punish opacity. To follow this in letter and spirit, ensure that these are encoded in shareholder’s agreements, ESOPs, and at every step of the value chain.
The lens needs to shift from can I get away with this, to can I or my company even survive this. Setting the table clean should be a mandate that comes from within. Once the market starts getting flooded with inferior quality products, it is the good quality products that will get cornered. Be open in reporting and follow good practices. Strong fundamentals and principles will outlive valuations and excel sheet inflated growth. Ethics are not a stepping stone to saintly status. They exist so that neither the system not the people break.
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